Please contact us if your order has taken longer than the standard time frames indicated below
PRODUCTION TIME
Allow up to 2 weeks for processing, production and despatch (not including postage times)
SHIPPING
Please allow up to 2 weeks for standard SHIPPING. What lead time do I need to order?” To have your wedding/event plans run smoothly, we encourage you to give us as much notice as possible, as each product is customised & produced in-house. Also, please allow time for shipping.
Otherwise, we require a minimum of 2 weeks from confirmation of artwork approval. Please note – Wedding Peak Season – September through to April may require a minimum of 4 weeks.
What are our shipping Cost?”]We offer FREE SHIPPING for orders over $150. Flat-rate shipping of $15 for orders under $150.