Welcome to Weddings Wise Custom Collection
Weddings Wise is a family run and owned business based in Coffs Harbour. Owners Deane and Jacqui are also well-known in the Coffs business community as owners of Signwise Signs. Deane is a qualified signwriter with 40 years’ experience, and Jacqui is an experienced office and retail manager. They’ve been operating Signwise Signs for 25 years. They employ a great team of signwriters and designers with a wealth of experience and a vast knowledge of design and manufacture. Recently, Jacqui had identified the demand, partly through increased enquiries, for a high-quality wedding and event signage and décor manufacturer and supplier both for the Coffs Coast and throughout Australia.
Our Team
Deane
Business Owner & Traditional Tradesman SignwriterDeane is a traditional tradesman signwriter with over 40 years experience providing quality custom signage to the Coffs Coast with 25 years in business with Signwise Signs and an extensive new range with Weddingswise.
Jacqui
Business Owner / Accounts & ManagementJacqui is an experienced office & accounts manager with over 25 years in business with Signwise Signs. Recently, Jacqui had identified the demand, partly through increased enquiries, for a high-quality wedding and event signage and décor manufacturer and supplier both for the Coffs Coast and throughout Australia.
Leanne
Graphic DesignerLeanne is an accomplished graphic designer with over 12 years experience in the industry and has recently joined our team to help bring new designs and creativity with Weddingswise.
Gretchan
Social Media & MarketingGretchen is our Social Media & Marketing guru with a passion for the Weddingswise business. Gretchen is a key factor in development of new products and new ideas that push Weddingswise creatively.
Patrick
2nd Year ApprenticePatrick is our 2nd year apprentice and signwriter tradesman in the making. Patrick helps with the development and construction of all products and is passionate about making quality products.
Amelia
TraineeAmelia is our enthusiastic trainee developing her knowledge in the Weddingswise business.
FAQ's
Please take a look through our Frequently Asked Questions below.
If you can't find the information you're looking for, please contact us and we're happy to discuss any questions you may have.
How to place an order?
To place an order please use our website which provides all information required. If you have any questions regarding our products please contact us via email – info@weddingswise.com.au
What is the production time?
PRODUCTION TIME
Allow up to 2 weeks for processing, production and despatch (not including postage times)
What should I do if my order hasn’t been delivered yet?
Please contact us if your order has taken longer than the standard time frames indicated below
PRODUCTION TIME
Allow up to 2 weeks for processing, production and despatch (not including postage times)
SHIPPING
Please allow up to 2 weeks for standard SHIPPING
What lead time do I need to order?
To have your wedding/event plans run smoothly we encourage you to give us as much notice as possible as each product is customized & produced in house. Also please allow time for shipping.
Otherwise we require a minimum of 2 weeks from confirmation of artwork approval. Please note – Wedding Peak Season – September through to April may require a minimum of 4 weeks.
What are our shipping Cost?
We offer FREE SHIPPING for orders over $150. Flat Rate Shipping of $15 for orders under $150.
Cost to design custom artwork for a sign?
Custom artwork is charged at a rate of $25+ gst per proof provided.
Can I send you inspirational photos?
YES. We love to see what you are dreaming up for your big day! It’s always helpful when our clients send us Pinterest boards so we can envision your idea & help it come to live. However these photos are for inspiration only and we will not be able to duplicate another person’s artwork. The decision for this is because it is legally & ethically wrong to copy others artwork. We have a creative team in house to bring to life your dream sign.
Do you only create items for Weddings?
NO!! We have an extended range for all special occasions & are able to cater for all needs.
Returns & Refunds?
Due to the nature of our custom products there is no refund or exchange for change of mind.
SPELLING/WORDING
All Spelling/wording and proofs provided must be checked. Weddingswise will not take responsibility for misspelled names etc provided by the customer.
COLOUR VARIATIONS
Please note that colour swatches are a GUIDE ONLY. Actual colours may vary. This is due to the fact that every computer monitor has a different capability to display colours and that everyone sees these colours differently. We try to edit our photos to show the samples as life-like as possible, but please understand the actual colour may vary slightly from your monitor. We cannot guarantee that the colour you see accurately portrays the true colour of the product.
FAULTY PRODUCT
If your product has arrived faulty or damaged. Please contact Weddingswise on 02 6651 8050 or email info@weddingswise.com.au. All products will be assessed on a case by case basis.
Where are you located?
Our location is – Unit 1/30 Edgar Street, Coffs Harbour NSW Australia. We design and manufacture our custom product in house. We also have a wedding showroom for all our customers to view, touch and feel our products.
HIRE - What area do you service?
Coffs Harbour NSW & Surrounding areas
HIRE - Is there a showroom to view the hire items?
Yes we have a showroom at Unit 1/30 Edgar Street, Coffs Harbour. Opening Hours – Monday to Friday 8am – 4pm. After hours appointment can be arranged.
HIRE - Do you set up and pack down events?
No. Hire items are collected by the customer & returned with an agreed date.
HIRE - Is delivery included in the listed hire price?
No. The hire item is the coast of the item only. We do not offer a delivery service.
HIRE - Collection & returns?
Upon confirming your hire order and payment date for customer collection & return will be agreed.
HIRE - How do I receive my hire items?
All Hire Items are collected by the customer from our showroom at Unit 1/30 Edgar Street, Coffs Harbour.
HIRE - Hire item returns?
All Hire items are to be returned to our showroom at 1/30 Edgar Street, Coffs Harbour on the agreed date. Please not a “Late Fee” will apply for orders not returned by the Monday ( or the following day after your wedding) Unless prior arrangement has been organised with WeddingWise.
HIRE - How do I place a hire order with Weddingswise?
Look through our hire range & select the items & quantity that you would like to use for your wedding. Add them to your cart & then head to view your order. When finished go to “checkout”. This will send your order request through to us so that we can check availability for your wedding date.
HIRE - What happens if the items are damaged or go missing?
It is normal business practice for a hire company to hold a bond in the event that something may go wrong. Should any of your hire item be damaged or go missing from your event, we will use your bond to rectify the situation. The bond amount is calculated on the total value of your goods. Further information about this is included in our terms and conditions.
